Our Services


Done right the first time.

Height Safety

Working at height in modern work environment can be difficult, from high-rise buildings to single level buildings with minimal fixed access systems.

Our team of trained and experienced rope access staff negate the need for scaffold or access machines in most cases and allow fast and safe access across multi levelled buildings.

Our staff utilize fall protection throughout the entire inspection process, each system is customised to the building to ensure the highest level of protection is achieved. Self-tensioning lanyards and built in rescue capability are key components each system is built around.

All systems are setup to be compliant to ASNZ 1891, 4488 & relevant best practice guidelines


Accurate collection and collation of the data is key to the decision-making process and long-term maintenance planning.

Virtual Inspections, together with partnering trade companies have developed custom software specifically for inspections while working at height. This allows our staff onsite to photograph, measure and grade all defects. Drones are used to capture high definition aerial maps that are used to accurately plot all the defects they identify.

The system has been industry tested in the aftermath of the 2016 Wellington earthquakes inspecting a wide range of buildings including specialist reporting for EQC claims, Pre-project planning and long term maintenance plans.


Our team strength is drawn from our willingness to engage with each other and those around us.

Every team member is height trained with a minimum NZQA unit standard 15757, with the majority holding higher qualifications.

Being able to access the area is only a small part of the process, Our team is made up of a technicians with a wide variety of skill sets including,

  • - Metal Roofing
  • - Bitumen Membranes
  • - Liquid Membranes
  • - Asbestos Roofing
  • - Glazing
  • - Painting
  • - Sealant Application
  • - Specialist Cleaning

Asset Protection

Maintaining the water tightness of a building is key to protecting an asset and prolonging its lifespan.

Our team of maintenance technicians while onsite carrying out the condition assessments will identify any existing leaks with the tenants, these areas will identified, investigated and separately.

Critical water tightness issues will be identified during the assessments. Our team are trained and competent to carry out temporary repairs to prevent further water ingress and damage to the internal structure.

Preventing ongoing water ingress while permanent repairs are organised will improve outcomes for the asset and the tenants.


From Rooftop to Desktop.


Our inspection software has created a highly structured and consistent method to carrying out condition assessments.

Utilising the experience of those in our business network we have created algorithms that calculate the consistent factors when determining long term maintenance requirements, saving hours of manual calculations. This lets our team moderate the results and focus on the areas that fall outside the algorithm parameters.

Regardless of the size of the inspection once the onsite work is complete the data and reports are ready to be exported, moderated and uploaded. This process is usually completed within 48 hours of completion, allowing the client access to review and action urgent works.


Condition assessments are someone’s opinion, too often that is all that is given. The transfer of knowledge from those on site to the client is the most vital part of a condition assessment, our delivery system is designed to put the client on the roof in our shoes.

Our priority is to collect information, everything is measured, categorised, graded and photographed. The information is given reference and context through mapping and drone flyovers. This is done to create and deliver clear information with context so that the client is not limited to only our opinion.

Having a set of facts that can be shared, discussed and analysed by clients, contractors, or any building professional is what we aim to deliver.


Our aim is to empower the client with information and tools, so they can engage with their contractors on a more equal footing.

Everyone works in different ways and in different places, our information is accessible digitally via the web portal where the information can be viewed and searched, or more traditional reports can be downloaded and printed.

Our split screen design allows asset maps, 3D models and fly-overs to be viewed alongside data tables, documents and defect images.

Presenting the facts in a clear and precise format with tools to facilitate understanding will allow robust discussion and negotiation with contractors.


"How do we help our client decipher the contents of a condition assessment?" When we are asked to provide a condition assessment our client is really asking,

  • - What issues are we facing?
  • - How much is it going to cost to fix?
  • - How can we prolong the life of the asset?
  • - When will we have to replace the asset?
  • - Can you help me?
With these questions in mind we have created a transparent delivery system to allow the client to form their own opinion based on facts.

Partnering with multiple companies and clients has given us a broad knowledge base on which to draw on, we are committed to exploring issues and problems relating to the construction industry and continually improving our services.


Reading Between the lines

Opex Planning

Creating a detailed defect list allows our clients to have a clear picture of the current state of the asset.

Defects are graded with a clear colour system to allow the client to see which areas require urgent attention at a glance. Small maintenance issues can be identified and resolved before impacting on the structure and learning environments.

Our system creates a spreadsheet that is then referenced against industry tested rates to generate a repair estimate.

This will give the client an estimated costing for the repair only, additional factors such as scaffolding, travel & access machines need to be accounted for to determine the total repair cost.

Capex Planning

Effective capex planning begins with reliable accurate information, our condition assessments are structured in a way to supply suitable data for this use.

The components of the asset are categorised, measured and graded. Each component is compared against the expected total lifespan and a remaining lifespan is calculated.

Replacement of an asset is a major undertaking, there are cost effective methods to prolong the lifespan of an aging asset. We calculate costings for,

  • - Replacement
  • - Refurbishment
  • - Painting
  • - Cleaning
  • - Spot Repairs


Coordinating contractors across multiple sites to carry out exactly the repairs required can be a logistical nightmare, easily shared defect information can make this process more efficient.

Our system allows the client to give temporary access to any approved contractor, this allows them to view all the maps, defect images and data tables.

Contractors can upload quotes and reports that are saved on the building profile allowing the history of successive condition assessments and repairs to be stored in one place for easy reference.

Retention of knowledge between the contractor and client is key to ensure continuity of service is maintained regardless of staff turnover.

Insurance Claims

With New Zealand sitting on a series of increasingly active fault lines well organised reporting and repair records make the claim process easier for both parties.

Regular condition assessments are key when processing insurance claims, our system of itemising and mapping all defects allows for very clear comparisons between pre and post event.

Our specialised access skills allow us to areas that other assessors and loss adjusters cannot, giving a full and detailed account of these areas allows for more accurate claims.

Our team regularly works closely with EQC and loss adjusters to successfully navigate the claims process.